Also watch videos 77, 78, 97, 98, 99
Out of all the materials you can make a window frame out of on the market, "Fibrex" seems to confuse most people I consult with the most; and here's why.
1. The sales people tell you that vinyl (or plastics) are the worst and cheapest window on the planet; BUT the Fibrex material is actually 60% regrind plastic (aka vinyl) and 40% reclaimed wood fiber (sawdust); and what do you think holds all of that together? GLUE
https://www.businesswire.com/news/home/20130822005298/en/Trex-Company-Settles-Class-Action-Lawsuit-Relating
You can switch these words out to try to make it sound more elegant like polymer instead of plastic, and wood fiber instead of sawdust, and composite which makes it sound durable; but it still doesn't make the window any better.
2. The sales people tell you it has the best warranty on the market and that they warranty labor for 5 years but vinyl window companies only have a 2 year labor warranty.
However I know of many vinyl window companies that have labor warranties ranging from 1 to 5 years so again what you're being told is not true.
3. Can you get a sliding patio door made out of Fibrex if it's so good?
NO you can't.
Here's where it gets interesting because if you want a sliding patio door now they either sell you a wood door or a vinyl door. YES I said vinyl even though they try to steer you away from vinyl; this makes no sense at all.
4. Many window companies usually address service issues to see what needs to be done to fix the problem with in a few days; but in the (let's call it "Fibrex" warranty it states 2 weeks, and that's not to fix it but to address it.
5. This frame is limited to double pane glass (no triple pane glass option).
However glass makes up 90% of most windows which is your best opportunity to get a window frame with a glass package that (could) have the biggest effect on energy efficiency and noise reduction in the rooms you're putting the windows in.
If you have someone come out representing this window ask them to prove that their window meets the minimum Energy Star rating (in the correct region) of the Energy Star map You Live In.
Also ask them why they have a form called "Electronic Consent and Energy Star Disclosure Form" and why if you Don't specifically purchase the "Heat Lock Glass" , they do NOT meet Energy Star in some of the Regional Zones without it, especially the "Northern Zone" shown in dark blue on the Energy Star map.
6. This is NOT a "Fiberglass" window frame nor is their any Fiberglass anywhere in the frame; however many clients I consult with think their is Fiberglass as part or all of the frame.
Listed below is just part of the "Fibrex" double hung cleaning steps shown in video 97.
Remember (in reality) you're likely to have blinds in the way as well.
3.) Cleaning the Exterior Window Glass
Start on the lower sash:
To clean this part of your window, unlock your window and lift it up about two inches. Then, locate the wash assist tabs located above the window sash on each side of the frame. Slide the wash assist tabs until they are wedged down between the sash and the frame.
Next, grasp the lower sash—using both hands—at the outer edge close to the wash assist tabs, and pull firmly towards yourself. The sash will then tilt inwards toward you after slight resistance.
Continue to tilt the sash so that the glass is supported by a durable object—like a chair. NOTE: Do not tilt the sash more than 90 degrees.
Upper sash:
Start by leaving the lower sash in its title position on its durable object. Then, slide the wash assist tabs (the same ones used for the lower sash) up back to the top of the frame. By doing so, you are able to lower the upper sash until you can comfortably reach the title wash tabs that are on the top edge of the upper sash.
Make sure the space between the upper and lower sash is at least one-inch apart from each other. Next, move the assist tabs inward while simultaneously pulling the upper sash towards you, and continue to tilt it until it rests gently on the lower sash. Now you can finally clean both the lower and upper sash.
4.) After cleaning your windows .
You now need to close the upper and lower sashes back into their original positions.
Start by lifting the upper sash from its lower position until it snaps back into a completely vertical position.
Next, push the upper sash down about an inch before sliding to the top of the frame. Then, lift the lower sash from its lower position until the sash snaps back into a vertical position as well.
Finally, push the sash into its assigned place.
5.) If you removed your interior grilles: Put them back on your window by placing the grille against the glass and firmly pressing into the grille clips and all along the grille. Make sure the grille fits snugly on the glass.
